Shipping Terms

Raisin Tree International deliver worldwide within 5 to 14 working days.  

Deliveries to all EU countries

General Guidelines for EU Shipping Terms

1. Clear Communication: We ensure that all shipping terms are clearly communicated to customers at multiple points during their shopping experience, including the product page, checkout page, and in order confirmation emails.

2. Compliance: We clearly state that all VAT and customs duties are included at checkout to avoid any unexpected charges upon delivery.

3. Customer Support: We provide accessible customer support information for any issues related to shipping, customs, or VAT.

EU Shipping

EU customers can enjoy a shopping experience without difficulty or any problem. We ensure all taxes and duties are paid at checkout.

1. VAT and duty Inclusive Pricing: For orders under 150€ (excluding shipping and taxes), all VAT and customs duties are included in the price at checkout. No additional charges on delivery.

2. Quick Customs Clearance: Orders under 150€ benefit from expedited customs processing, resulting in faster delivery times..

3. Separate Shipping Fees: Shipping fees are calculated separately and are not included in the 150€ limit. Please review shipping costs at checkout.

4. Customs Support: If local customs charge any fees upon delivery, please contact our customer support at our CONTACT US page for assistance. For any questions, feel free to contact our customer support team at Chat on the front page of our RaisinTree site.